Not too long ago, the operation of applications via speech recognition seemed like a dream of the future – now, step by step, it is becoming part of everyday life. Voice recognition is the ability of a machine or program to interpret and execute spoken commands. Users are getting used to operating apps or devices hands-free, only with their voice. With further technological progress, this trend will become increasingly normal. Our team of voice experts is happy to advise you on how to take your product to the next level with the help of voice recognition – from the concept to its implementation!

Our services

  • Design and concepts for Voice User Interface (VUI) and Voice User Experience (VUX)
  • Consulting, evaluation and training in Automatic Speech Recognition (ASR), Text to Speech (TTS), Natural Language Processing (NLP) and Natural Language Understanding (NLU)
  • Extensive testing in the Sound Lab
  • Automation of NLP/NLU/Machine Learning (ML) pipelines
  • Extensive experience in modelling test and training data sets

Automatic Speech Recognition (ASR):
ASR describes human speech processing using computer-aided software-based techniques.

Natural Language Processing (NLP):
NLP refers to the end-to-end interactions between machines and humans. The user can naturally communicate with the machine in his or her preferred language.

Natural Language Understanding (NLU):
NLU is a subsection of NLP. People succeed effortlessly in understanding a conversation context-based despite misinterpretations, swapped words, colloquial expressions and other peculiarities. This is not possible for machines. The aim is to bring unstructured human language into a structured form which machines can understand and process.

Voice User Interface (VUI):
VUI are the primary or complementary visual, acoustic and tactile (e.g. a vibration) interfaces that enable voice interaction between people and devices.

Voice User Experience (VUX):
VUX stands for the user experience with the voice-controlled device. An important factor is the natural and user-friendly course of the discussion.

Tech Stack

Reference projects

Deutsche Telekom, SmartVoiceHub (SVH)

„Hallo Magenta“ is the magic word that breathe life into the new smart speaker from Deutsche Telekom - Europe's first intelligent speaker. As a longstanding partner and service provider of Deutsche Telekom AG, a team from axxessio actively supported the implementation of the product. With the Smart Speaker you can not only control telecom services such as MagentaTV or Magenta SmartHome via voice recognition, but also play music by shouting, make shopping and to-do lists without pen and paper, dial phone calls with your voice and much more! Data protection is a top priority for the voice assistant: data is only processed within the European Union; namely under the high data protection guidelines of Deutsche Telekom. The Smart Speaker is available on site in the electronics store and online.

Reference projects

Deutsche Telekom, SmartVoiceHub (SVH)

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